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Gmail down

Posted by Jack Riley
  • Tuesday, 24 February 2009 at 10:57 am

For an indication of how much internet users rely on Google, you need no look further than the impact of this morning's Gmail downtime. Aside from being the most talked-out about subject on twitter since Google's email service went down (we're at 45 minutes now and counting), there are numerous reports of business users being left with no means of email communication, and reports that the service is unavailable in Japan, mainland Europe and the US as well as the UK. Follow the unfolding saga at twitscoop or twitfall, or maybe spend the time more productively trying to work out an action plan for how best to limit the impact one company's temporary IT problems can have on your internet life. 

Update: More than an hour in and Google are, apparently, stumped. "We aren't sure what the problem is, " a Google spokesman told Pocket-lint, adding "Our engineers are working on it". Meanwhile, a post on Gmail's official discussion forum promises an update from the company on the situation in three hours but notes that "this resolution time is an estimate and may change".

Update 2 (1300 GMT): Seems like Gmail is up again, although the service is requesting some users to fill out a "Captcha" before they get in. Still no word from the Googleplex on the reason behind the outage. It's funny to see that the Guardian and the Telegraph have posted two of the most anxious pieces on the story - both papers moved their internal email to Gmail recently and will have, I suspect, been in a bit of a pickle for much of the morning.

Update 3 (14:45 GMT): Users are confirming that the service is coming back online globally, while Google's official blog carries an apology for the service's disruption:

We’re working very hard to solve the problem and we’re really sorry for the inconvenience. Those users in the US and UK who have enabled Gmail offline through Gmail Labs should be able to access their inbox, although they won’t be able to send or receive emails.


janh1 wrote:
Tuesday, 24 February 2009 at 10:46 pm (UTC)
I thought it was an error on my phone. Couldn't believe that the Glorious Google had bitten the dust, albeit temporarily. A bit worrying, to say the least. I've got all my eggs in the Googlebasket. Well not all of them, but you get my drift.


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